With a contingent workforce of more than 20,000, SAP knows this phenomenon well, and is embarking on its own implementation of Fieldglass, starting in the US and Germany. The Fieldglass integration to SuccessFactors aims to bridge that information gap, accommodating the trend towards what SuccessFactors president Mike Ettling called the "boundary-less organization" in his keynote at the SuccessConnect EMEA conference in Rome. At the very least, such lack of data makes it impossible to plan a workforce with any degree of certainty beyond vague dollar amounts.
There is no single point of truth - the breadcrumbs are scattered in multiple systems, emails, invoices, etc. No one has the singular view into what the true workforce looks like. As diginomica contributor Brian Sommer writes today, few HCM systems even provide for tracking contingent workers. Most enterprises - SAP included - have struggled to keep tabs on the growing army of freelancers, temporary staff or contractors brought in to work alongside permanent employees. Recognizing growing enterprise reliance on contingent workers, and building on its acquisition last year of the Fieldglass vendor management system, SAP has announced the ability to connect contingent workforce data from Fieldglass into its SuccessFactors Employee Central and Workforce Analytics HCM products.
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